Frequently Asked Questions

Timeline varies based on project complexity and our current workload. Simple refinishing projects typically take 3-4 weeks, while comprehensive restorations involving structural repairs may require 6-8 weeks. We provide estimated timelines during the initial consultation and keep you updated throughout the process. Rush services may be available for urgent needs.

Costs depend on the piece's condition, size, complexity, and required services. Basic refinishing starts around $195, furniture restoration from $285, and specialized services like French polishing from $385. We provide detailed written estimates after examining your piece. There are no hidden fees, and we never begin work without your approval of the quoted price.

When performed correctly using period-appropriate methods and materials, professional restoration typically maintains or increases value by improving condition and stability. We use reversible techniques where possible and document all work performed. For museum-quality pieces or rare antiques, we recommend conservation approaches that preserve original finishes and patina while stabilizing the piece.

Yes, we restore antique furniture from all periods and styles, including American, European, and Asian pieces. Our expertise spans from 17th-century case pieces to mid-century modern furniture. We work with all wood types including mahogany, walnut, oak, rosewood, and exotic veneers. If you have questions about a specific piece, please contact us with photos for an assessment.

Absolutely. We excel at matching original finishes including stain color, sheen level, and surface texture. For pieces requiring touch-up or partial refinishing, we blend new finish seamlessly with existing surfaces. We can also replicate period-specific finishing techniques like French polishing, hand-rubbed oil finishes, and traditional shellac applications.

We work with specialized furniture shipping companies experienced in handling antiques. For clients outside our local area, we can arrange professional packing and shipping services. We provide detailed instructions for proper protection during transport. Local clients within 100 miles may arrange personal delivery. All pieces are insured during shipping, and we inspect items upon arrival before beginning work.

We accept cash, checks, all major credit cards, and bank transfers. For larger projects over $2,000, we require a 50% deposit to begin work with the balance due upon completion. We provide detailed invoices documenting all services performed. Payment plans may be available for extensive restoration projects - please inquire during consultation.

Yes, we stand behind our craftsmanship. All structural repairs and joinery work are covered for two years against defects in workmanship. Finish work is covered for one year under normal use conditions. This warranty covers repair of any work we performed that fails due to our workmanship, though it does not cover damage from accidents, misuse, or normal wear. We want you to enjoy your restored pieces with complete confidence.

Absolutely. Our portfolio page showcases many completed projects with before-and-after images. We can also provide references from past clients upon request. Many of our clients are repeat customers who trust us with multiple pieces over the years. We're proud of our reputation and happy to connect you with satisfied clients who can speak to the quality of our work.